Limited English Proficiency Plan (LEP)

The SERTPO Limited English Proficiency (LEP) Plan is a critical document aimed at ensuring equitable access to transportation services and information for individuals with limited proficiency in the English language within the South Eastern Oklahoma region. This plan outlines strategies and provisions to effectively communicate with and serve LEP individuals, thereby promoting inclusivity and accessibility in transportation planning and implementation efforts. By identifying language assistance needs, providing language resources, and fostering cultural competency among staff and stakeholders, the LEP Plan strives to remove language barriers and enhance the participation and engagement of LEP communities in transportation-related activities. Through proactive measures and ongoing evaluation, SERTPO endeavors to uphold its commitment to serving all members of the community, regardless of language proficiency, in an effort to create a more inclusive and accessible transportation system for everyone.